Unify is First Due’s exclusive annual user summit that brings together agencies using First Due across all areas of their operations.

It’s a collaborative space for leaders and teams to connect, share insights, and explore innovations shaping the future of Fire and EMS.

Unify is designed specifically for agencies currently using First Due or any of its product suites. Attendees typically include: Fire and EMS leadership Operations and administrative staff Training officers and technology managers Teams responsible for data, reporting, and compliance

Unify features a mix of presentations, workshops, and panel discussions focused on innovation, collaboration, and operational excellence. Sessions highlight: Best practices and success stories from peer agencies Emerging technologies and data-driven insights Strategies for improving efficiency, safety, and service delivery Opportunities to engage directly with the First Due team and explore product advancements

This event is only offered in person. Sessions will not be recorded or distributed outside of the event.

Learn directly from First Due experts and fellow agencies.

• Discover new tools and workflows to enhance your operations.
• Gain early insight into upcoming features and innovations.
• Network with peers who share similar challenges and goals.
  
• Bring back actionable strategies to improve your agency’s performance.

Yes. Whether your agency has recently implemented First Due or is expanding into new modules, Unify offers valuable learning and networking opportunities for all experience levels within the platform.

Your registration grants you access to general, breakout, and support sessions, along with conference materials. Access to ancillary events is based on ticket type. Please see full details for each ticket type on the tickets page.

Tickets can be secured online via credit card. Offline payments are accepted by check or ACH bank transfer. If you selected an offline payment method, please remember that your registration isn’t fully confirmed until payment is received. To complete your registration, kindly review the payment details shared on your invoice.

Yes. If your department, agency, or organization is tax-exempt, you’ll need to provide valid tax exemption documentation to our accounting team for the state of Tennessee in advance of the event. Please reach out to unify@firstdue.com for more information. Additionally, please be prepared to present your tax exemption certificate on-site during hotel check-in. The hotel will be able to issue a tax-exempt invoice upon verification.

Requests for refunds due to voluntary cancellation must be submitted in writing to unify@firstdue.com. Refunds will be issued in accordance with the following schedule:

• Cancellation received on or before August 21, 2026, at 11:59 PM CT: 100% refund of the ticket purchase price.
• Cancellation received after August 21, 2026: No refund will be issued.
• All refunds, where applicable, will be processed to the original payment method within ten (10) business days of written confirmation of cancellation.

It is recommended that you bring a laptop to help you participate in certain sessions.

Business casual apparel is recommended.

First Due typically opens a call for speaker proposals and sponsorship opportunities ahead of each Unify event. For more information, please contact: unify@firstdue.com.

Please reach out to jason.wheeler@firsdue.com to learn more.

For any other Unify-related inquiries, reach out to the First Due Events Team at unify@firstdue.com.